IOS allows you to manage mobile data permissions for each app separately.
Allow Facebook Messenger to Use Mobile Data (iPhone) Reopen the Facebook Messenger app after this and see if it can load photos and videos. Wait a minute or two before turning it off. Turn on Airplane Mode by tapping the Airplane icon. For older iPhones, swipe up from the bottom of the screen. Swipe down from the top-right corner of the screen to bring up the Control Center – on iPhone X and higher. Turn on Airplane mode and turn it off after a minute or so. To access Airplane mode on your Android, open the Settings app and navigate to Connections. Toggling Airplane mode is a neat way to refresh your phone’s network connectdions. Toggle Airplane Modeīefore we get to any advanced solutions, we’ll need to rule out any issues caused by intermittent internet connections. Below are some effective troubleshooting tips if Facebook Messenger fails to load photos and videos on your Android or iPhone. However, there could be other reasons behind this. However, your experience while using Messenger may not always be smooth, especially if the app fails to load any photos or videos you receive.Ī slow internet connection or corrupted cache is often to blame for such issues. Aside from messages, the app also lets you exchange photos and videos with your friends and family. Facebook Messenger has all the bells and whistles you’d expect from a modern-day messaging app.